Safe & Mindful Gaming

Responsible Gaming —
Your safety is our priority

At bsb88, the enjoyment and safety of every player are equally important. Learn how to set limits, keep yourself protected, and get support when you need it.

21+

For ages 21 and above only

Our Commitment

bsb88 believes that gaming is an enjoyable form of entertainment, but it is only truly enjoyable when done in a controlled and mindful way. We want every one of our users to enjoy games in a safe environment and within clear limits. Gaming should never be seen as a source of income or a way to solve financial problems.

On this page you will learn how to set deposit limits, use the self-exclusion feature, take a time-out, and contact our support team when needed. Responsible gaming at bsb88 is not just a rule — it is part of our core values.

Remember: Online gaming is for entertainment only. If you feel that gaming is affecting your daily life, relationships, or financial situation, contact the bsb88 support team right away.

Safety tools in your hands

bsb88 gives you several features to control your own experience. Use them to keep gaming enjoyable at all times.

Deposit Limit

You can set a maximum deposit amount per day, week, or month. Once a limit is set it takes effect immediately. Requests to increase a limit take effect after 24 hours, giving you time to reconsider.

Time-Out Break

If you feel you need a break, you can take a time-out ranging from 24 hours up to 6 weeks. During this time, logging in and gaming on your account will be completely disabled.

Self-Exclusion

If you feel gaming is getting out of control, you can choose self-exclusion — for 3 months, 6 months, 1 year, or permanently. Once this step is in effect, you cannot cancel it yourself.

Reality Check

At set intervals, bsb88 will remind you how long you have been playing. These notifications help you stay aware and make the best use of your time.

Loss Limit

Decide in advance how much you are comfortable losing within a given period. Once that limit is reached, gaming will stop automatically so you do not overspend in the heat of the moment.

24/7 Support

bsb88's live chat and email support team are always ready — in both Bengali and English. Reach out to us for immediate help with any concern or issue.

21+ Age Restriction

bsb88 strictly enforces that this platform is for people aged 21 and above only. Age is verified at account registration, and additional identity documents may be requested in cases of doubt. Accounts belonging to minors are closed immediately and any deposited funds are returned.

For parents and guardians: If anyone under 18 lives in your household, please use device locks or parental control software. Keep your bsb88 account logged out and do not share your password.

To report any irregularity or suspicious activity related to age verification, email our support team at: [email protected]

Assess yourself

Ask yourself the questions below. If one or more answers are "yes", it is wise to take a break or seek support.

Are you spending more than your set budget and feeling regret afterwards?

After a loss, are you placing bigger bets to try to "win it back"?

Do you feel like you are hiding your gaming from family or friends?

Are you using money set aside for everyday expenses on gaming?

Do you feel restless or irritable when you try to stop gaming?

Are you putting gaming ahead of work, study, or relationships?

If you recognise yourself in any of the situations above, contact our support team immediately via bsb88 live chat or email. We are always ready to speak in Bengali.

Simple steps to set limits

After logging in to your bsb88 account, follow the steps below to put your own safeguards in place.

  • 1
    Go to Account Settings

    After logging in, click your profile icon in the top right corner and select the "Responsible Gaming" option.

  • 2
    Choose the limit you want

    Deposit limit, loss limit, session time limit, or reality check — press the "Set" button next to each option.

  • 3
    Enter an amount or time

    Set your limit according to what you can afford and what suits you. Reducing a limit takes effect immediately.

  • 4
    Confirm

    You will receive a confirmation message by email. Once the limit is active it will work automatically.

  • 5
    Get support if needed

    For any difficulties, write to us directly in live chat or email [email protected].

Some tips for healthy gaming

See it as entertainment

Never think of gaming as a source of income. It is purely for enjoyment — just like watching a film or watching a cricket match.

Set a budget beforehand

Before each session, decide how much you will spend. When that amount is gone, end the session — whether you are losing or winning.

Take regular breaks

Get up at least once an hour, drink some water, and take a walk. Gaming for long stretches without a break reduces your judgement.

Do not play when emotional

Making gaming decisions while stressed, angry, or upset is not a good idea. Take a break during those times.

Do not play with borrowed money

Gaming with borrowed funds or someone else's money greatly increases the risk of financial and social harm.

Talk to someone close to you

Have an open conversation about your gaming habits with a family member or a trusted friend. Their perspective will help you stay mindful.

Get support — you are not alone

A gaming problem is a serious matter and there is no shame in talking about it. The bsb88 support team is always by your side. You can also seek advice from any specialist.

bsb88 Support Centre

Live Chat: Talk directly in Bengali 24/7 — start a chat from any page on the site
Email: [email protected] — reach us in Bengali or English
Privacy: Your identity and conversations are kept completely confidential
Response: We are available 7 days a week, 24 hours a day

Frequently Asked Questions

After logging in to your bsb88 account, go to Profile Settings and select the "Responsible Gaming" option. Enter your preferred amount in the deposit limit field and choose a time period (daily, weekly, monthly). Confirm the change and check your email for a confirmation. Reducing a limit takes effect immediately; requests to increase a limit take effect after 24 hours.

Self-exclusion is a step where you voluntarily block access to your own account. At bsb88 you can self-exclude for 3 months, 6 months, 1 year, or permanently. During this period you will not be able to log in, and you cannot cancel it yourself — once the period ends, you will need to contact the support team to reactivate your account.

A time-out is a short-term break — from 24 hours up to 6 weeks — that lifts automatically once the period ends. Self-exclusion is long-term and strict: there is no way to cancel it before the period is up. If you feel the problem is serious, self-exclusion is the appropriate step.

No. bsb88 is for people aged 21 and above only. Age is verified at registration. Any account found to belong to a minor is closed immediately. Parents and guardians are advised to keep parental controls active on their devices.

Contact bsb88 via live chat (24/7 in Bengali) or by email at [email protected]. Our support team will help you set limits or close your account with complete confidentiality.

A reality check is a notification that appears on your screen at set intervals — for example every 30 or 60 minutes. It shows how long you have been playing and a summary of your session. You can then choose to continue playing or take a break.

Enjoy bsb88 responsibly

Enjoy slots, cricket betting, and live casino in a safe environment. Visit our FAQ page or contact the support team directly for any questions.